Help & Support

Frequently Asked Questions
Please refer to our FAQ page.

Order and Payment
It is advisable to check to stock status of an item before buying it as some items are ordered directly from the suppliers and we cannot always guarantee that they will be available

Payment can be made through paypal. Paypal account address is tiddlywinksuk@tiscali.co.uk.

We also accept cheque and postal order payments, please email in advance to notify us of this.

Please send all cheque payments to:

Helen Bailey
1 Pickering way
Nantwich
Cheshire
CW5 7RE

Postage and Packaging
Small items, such as dummies and duvets, are shipped via 1st class Royal Mail usually within 48 hours of cleared payment.

Larger items are shipped by courier, we will contact you to advise you of delivery times upon recieving your order.

All products are subject to availability from our suppliers as we do not hold the larger items in stock.

All shipping costs are for UK Only - If you want a product delivered overseas then you must email me to check the price before buying. Due to some of our items being large and heavy certain items cannot be shipped overseas as it would not be cost effective

If you would like to know whether a product is in stock then please contact us before ordering at tiddlywinksuk@tiscali.co.uk

Returns Policy
Refunds are given for items that are damaged or faulty upon receipt, please contact tiddlywinksuk@tiscali.co.uk within 7 days of receipt.

Returns will be collected and sent back to the supplier for inspection.

Returns must be made within 7 days.

Unfortunately we will not accept returns if you have changed your mind about the purchase.

Terms and Conditions
Please refer to our terms and condition page.

Privacy Policy
Please refer to our privacy policy page.

Contact Us
Please use the online contact form to contact us.